4. Shipping Policy

Last updated: August 7, 2026

Pulse currently ships to customers within the United States.

Processing Time

Orders are generally processed within 1–4 business days after purchase.

Processing may take longer during holidays, promotional periods, unusually high order volumes, or circumstances outside our reasonable control.

Delivery Time

Our estimated delivery timeframe is approximately 7–15 business days after shipment.

Delivery estimates are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside Pulse's control.

We recommend customers use the tracking information provided with their order to monitor delivery progress.

Shipping Delays

If an order is delayed beyond the timeframe advertised at the time of purchase, Pulse will provide appropriate notice and any options required under applicable law. Federal law requires online sellers to have a reasonable basis for advertised shipping times and to provide customers appropriate options when promised shipping cannot be met.

Lost Packages

If tracking indicates that a package may be lost, please contact us through our Contact page.

Pulse will work with the shipping carrier to investigate the shipment.

If the carrier confirms that the package was lost, Pulse may provide a replacement or refund.

Incorrect Shipping Address

Customers are responsible for entering an accurate shipping address during checkout.

If an order is returned because an incorrect or incomplete address was provided, please contact Pulse through our Contact page to discuss available options.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Include photos or a short video showing the damage and the shipping packaging so we can investigate the issue.

Contact

For questions regarding shipping, please use the Contact page on our website.